More Jobs Presales Solution Consultant Zed Consulting is looking for candidates for the position of Presales Solution Consultant.Location: Toronto, Canada (Hybrid)Industry: Software Development Key Responsibilities: — Engage with clients to assess their customer experience challenges and business objectives.— Design and present tailored CX solutions that align with client needs, leveraging industry best practices and innovative approaches.— Conduct product demonstrations, workshops, and presentations to showcase CX solutions.— Collaborate with internal teams, including sales, product development, and customer success, to ensure seamless solution delivery.— Provide strategic insights and recommendations to optimize customer journeys and improve retention rates.— Stay updated on CX trends, technologies, and the competitive landscape to maintain thought leadership.— Support pre-sales activities by delivering technical expertise and responding to RFPs. Qualifications: — Bachelor’s degree in business, Marketing, IT, or a related field (or equivalent experience).— Proven experience in customer experience consulting, customer success, pre-sales, or related roles.— Strong understanding of CX principles, customer journey mapping, and digital engagement solutions.— Experience with CX platforms such as CRM, contact center solutions, customer analytics, or AI-driven engagement tools.— Excellent communication, presentation, and relationship-building skills.— Ability to translate technical concepts into business value for diverse audiences.— Analytical mindset with problem-solving capabilities and attention to detail.— Ability to work collaboratively in a fast-paced, customer-centric environment. Note: — Please share relevant CVs at resume@thezedconsulting.com and mention the job title in the subject.For more positions, please visit our website www.thezedconsulting.com or follow our company page.
PLM Consultant/SAP Consultant
More Jobs PLM Consultant/SAP Consultant Zed Consulting is looking for candidates for the position of PLM Consultant/SAP Consultant.Location: Lahore, Pakistan (On-site)Industry: Fashion Retail Key Responsibilities: — Lead the design, implementation, and optimization of Fashion industry solutions, with a focus on Fashion Master Data Management, and from inception to Design & execution of product lifecycle including integrations with SAP FVB, PP, and MM modules.— SAP PLM and MDM experience is a big plus. — Collaborate with cross-functional teams to ensure alignment between business objectives and PLM & SAP solutions.— Provide techno-functional expertise to support product lifecycle management processes.— Ensure seamless integration of SAP modules with other enterprise applications for streamlined operations. — Oversee project timelines, budgets, and resources to ensure successful delivery PLM solution/project. — Providing ongoing support to end-users.— Stay updated on industry trends and emerging technologies to recommend innovative solutions that drive business growth.— Develop and deliver training programs to ensure effective utilization of PLM/SAP systems across the organization. Qualifications: — Bachelor’s degree in information technology, Computer Science, or a related field.— Minimum of 5 years of hands-on experience with PLM system and SAP integrations.— Proficiency in customizing and configuring solutions, including workflows and integrations.— Deep understanding of product lifecycle management processes, with the ability to align SAP strategies with business goals.— Strong project management skills with a track record of delivering projects on time and within budget.— Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.— Relevant certifications are highly desirable. Note: — Please share relevant CVs at resume@thezedconsulting.com and mention the job title in the subject.For more positions, please visit our website www.thezedconsulting.com or follow our company page.