More Jobs Presales Solution Consultant Zed Consulting is looking for candidates for the position of Presales Solution Consultant.Location: Toronto, Canada (Hybrid)Industry: Software Development Key Responsibilities: — Engage with clients to assess their customer experience challenges and business objectives.— Design and present tailored CX solutions that align with client needs, leveraging industry best practices and innovative approaches.— Conduct product demonstrations, workshops, and presentations to showcase CX solutions.— Collaborate with internal teams, including sales, product development, and customer success, to ensure seamless solution delivery.— Provide strategic insights and recommendations to optimize customer journeys and improve retention rates.— Stay updated on CX trends, technologies, and the competitive landscape to maintain thought leadership.— Support pre-sales activities by delivering technical expertise and responding to RFPs. Qualifications: — Bachelor’s degree in business, Marketing, IT, or a related field (or equivalent experience).— Proven experience in customer experience consulting, customer success, pre-sales, or related roles.— Strong understanding of CX principles, customer journey mapping, and digital engagement solutions.— Experience with CX platforms such as CRM, contact center solutions, customer analytics, or AI-driven engagement tools.— Excellent communication, presentation, and relationship-building skills.— Ability to translate technical concepts into business value for diverse audiences.— Analytical mindset with problem-solving capabilities and attention to detail.— Ability to work collaboratively in a fast-paced, customer-centric environment. Note: — Please share relevant CVs at resume@thezedconsulting.com and mention the job title in the subject.For more positions, please visit our website www.thezedconsulting.com or follow our company page.